We are happy with how our son is progressing. We feel that communication from staff is excellent.
Steven & Sandra
Location Burnley
Our home is designed to cater to diverse and complex needs, ensuring a high level of care and comfort for everyone.
The house features 6 annexes, each with its own en-suite bedroom and living area, ensuring privacy and comfort. We also offer communal spaces like a shared kitchen, bathroom, and a lively games room. Outside, residents can enjoy our car park, patio, garden, gym, and trampoline.
Our staff-to-resident ratio is high, ranging from 3:2:1 to 1:2:1 depending on individual needs. Support workers are actively involved in planning daily activities and supporting those in hospitals or mental health wards, with residents also having input into their routines.
We’re honoured to have won the 2023 British Care Award for the Northwest region, reflecting our dedication to excellent care.
Activities at Raven House include swimming, beach trips, hair and beauty days, and tattoo sessions, catering to various interests. We have two therapeutic rabbits and allow staff to bring their own pets, enhancing the homely feel.
Residents enjoy regular visits from family and friends, whilst also being encouraged to get involved in community events. Recently, we organised a charity fundraiser for Crohn’s disease, raising £752 with the support of the community and the Mayor of Burnley, thanks to a resident’s initiative.